Caernarfon Lân

Diogelu ein iechyd ac amgylchedd | Protecting our health and environment

Privacy Policy

Caernarfon Lân aims and tries to consistently be a leader in online privacy rights. We have created this privacy statement in order to demonstrate our commitment to you, through transparent, easy-to-understand information regarding our data practices. You will understand what we collect, why we collect it and what we do with it. This policy only applies to Caernarfon Lân and not any of the other external websites and references we provide links to. Additional privacy policies and practices may be included at a later date whenever deemed necessary.

Information Collection: Basic Level

At a Basic Level, we collect and use information necessary to provide you with a smooth browsing experience. Some information is collected and used based on contractual/informed consent which may be changed at any time.

  • Basic User Information

Information Collected

Our site uses forms in which you give us contact information (such as your name, address, phone number, residential address, IP address and email address) so you can request information, and/or support.

Legal Requirement

This type of information is legally and/or contractually required to be able serve legal notices to you. Consent for the collection, use and retention of this information for these purposes is considered to be contractually given for the duration of your membership with us and any legally required retention period.

  • How We Use This Information

Sending Emails

Legally Required. As noted above, we use emails to communicate with you, to send information that you have requested and to serve legally or contractually required communications. Legally required emails cover verification emails, notices and any other policy or procedure created by Caernarfon Lân. Or, we may deem a change to one of our policies to be material and, therefore, determine a duty (though not a legal requirement) to inform you of this change. These types of communications do not fall under any of our opt-out procedures.

Legally Required Disclosure

We will never share your information without your permission or in ways other than as outlined in this policy. The only exceptions to this are when we are required by law, in the good faith belief that such action is necessary in order to comply with the law, or when we must comply with a legal process. Examples of these types of exceptions are court orders and subpoenas. In each of these situations, we will carefully review the documentation provided and only comply if such documentation meets requisite legal standards.

Changes in Our Practices

If we change our information-handling practices or other privacy aspects, we will post those changes on this privacy statement. If we make any material changes, we will notify you by means of a notice on this site prior to the change becoming effective, and we may also try to notify you through email of the privacy changes, if necessary.

  • Retention & Deletion of Account Information

Personal Information Following Termination of Membership

When your Caernarfon Lân membership is cancelled (either voluntarily or involuntarily) all of your personally identifiable information is placed in “deactivated” status within our corresponding databases. However, you should know that deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information, if necessary, in order to resolve disputes, enforce our agreements and/or as required by laws or regulations. Thus, it may not be immediately deleted upon request and is an approved exception to GDPR (and other privacy protection policies such as CCPA) deletion rights. By becoming our member and using our support, you acknowledge and agree to these terms of retention.

Information Collection: Site Usage

  • Device Information

We collect information from your devices (computers, mobile phones, tablets, etc.), such as IP address, cookie information, so that we may recognise your devices to provide you with legal notices (if required by your country of residence), support services and personalised experiences on our site and emails. Certain types of collection and use may be optional and controlled via our cookie tools.

  • Information from Others

We are dedicated to continually improving your experience on our website. Like many companies, we use third-parties to help us track browsing, identify technical issues and provide ways to enhance your overall experience. Several of the tools that we use and what they do are:

  • Log Files:

We use information gathered about you from our site statistics via log files provided by third-party tracking partners (for example, your IP address) to help diagnose problems with our server and to administer our website. We also gather broad demographic information from this data to help us improve our site and make your browsing and purchasing experiences more enjoyable. This is not linked to any personally identifiable information.

  • Cookies:

Our site uses cookies to keep track of your session information. We do link the information we store in cookies to personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your internet browser’s “help” file. We also use cookies to store your username if you request to have your username remembered during login. That information will be used to pre-fill the login form at a later time. If you are referred to our website through an ad or a partner, we will store the referral information in the cookies. The use of cookies by our partners, affiliates, tracking utility company and service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our tracking utility company uses session ID cookies to help us improve our site and make your browsing and purchasing experiences more enjoyable. Please see your cookie preference panel for additional instructions on how to opt-in and opt-out of cookies. The cookie preference panel is accessible once you have acted upon the cookie policy pop-up. Find more information regarding the categories of cookies we use and our specific Cookie Policy here. By continuing to use and navigate our sites, services, applications, tools or messaging, you are agreeing to our use of cookies described in this Privacy Policy.

  • Surveys:

From time to time, we request information from users via surveys. Participation in these surveys is completely voluntary, and the user, therefore, has a choice whether or not to respond and disclose this information. Information requested may include contact information (such as name, email) and demographic information (such as postcode). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

  • Testimonials:

We may post testimonials on our website which may contain personally identifiable information. We do obtain the user’s consent via email, prior to posting the testimonial, to post their name along with their testimonial. If you would like to request the removal of your testimonial from the site, contact us at info@caernarfonlan.cymru.

  • Public Blog:

Our website may offer a publicly accessible blog. You should be aware that any information you provide in this area may be read, collected, and used by others who access it. To request removal of your personal information from our blog, contact us at info@caernarfonlan.cymru. In some cases, we may not be able to remove your personal information. If this occurs, we will let you know if we are unable to do so and why.

  • Third-Party Offerings & Websites:

Our site also contains links to other third-party websites, especially where we offer their products or services. Caernarfon Lân (www.caernarfonlan.cymru) is not responsible for the privacy practices or the content of such websites. We encourage you to carefully read the privacy statement of any website you visit.

Site Security

Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128-bit (or higher) SSL security to encrypt any transmissions when you provide credit card information, personal data, etc. No method of electronic storage or transmission over the internet is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Protecting Children’s Privacy

Our website is for a general audience. We do not knowingly collect, use, or share information that could reasonably be used to identify children under age 18 without prior parental consent or consistent with applicable law.

Data Processing and Transfers

When you use or interact with our website, you consent to the data processing, sharing, transferring and uses of your information as outlined in this Privacy Policy, which will only be done when necessary for the performance of our website with you, when we have your consent to do so, or subject to the appropriate standard contractual clauses. You authorise us to transfer, process, store and use your information in countries other than your own in accordance with this Privacy Policy and to provide you with access to our website.

Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

To the extent we are legally permitted to do so, we may take reasonable steps to notify you if we are required to provide your personal information to third parties as part of legal process. We will also share your information to the extent necessary to comply with any regulations and policies.

Other Important Information

This Privacy Policy Applies Only to Caernarfon Lân. This Privacy Policy does not apply to the practices of any external websites or services that Caernarfon Lân does not control. In addition, some third-party products may have different privacy policies and practices that are not subject to this Privacy Policy.


We may update this Privacy Policy from time to time, so you should check it periodically. If we make changes that are material, we will provide you with appropriate notice before such changes take effect.

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